Privacy Notice

Effective Date:  January 1, 2017

Crossroads Animal Emergency is committed to protecting your privacy and providing a safe online experience.  This privacy notice applies to https://www.crossroadsanimal911.com (referred to as the “Site” in this statement).

This privacy notice applies to data and information collected through our website. We encourage you to read this privacy statement carefully.  By using our website, you consent to the data and information collection and use practices described in this privacy ntatement.

This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this Site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via info@crossroadsanimal911.com.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

And/or:

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

We secure your personal information from unauthorized access, use, or disclosure and secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.  When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Due to the nature of the Internet, we cannot guarantee that communications between you and Crossroads Animal Emergency, and other users and you, will be free from unauthorized access by third parties or accidental loss or damage.  Therefore, your use of the Site and the services, and your disclosure to us of any personally identifiable information, is at your own risk.  However, once we receive a transmission from you, we will make reasonable efforts to ensure the security of your information in our operations.

Cookies

We use “cookies” on this Site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our Site and identify repeat visitors to our Site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our Site. Usage of a cookie is in no way linked to any personally identifiable information on our Site.

Some of our business partners may use cookies on our Site (e.g., advertisers). However, we have no access to or control over these cookies.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our Site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.

Changes to this Policy Notice

We may occasionally update this privacy statement to reflect company and customer feedback.  We encourage you to periodically review this privacy statement to be informed of how we are protecting your information.  You will be bound by any changes to our privacy statement when you use the Site after such changes to our privacy statement have been posted.

Contact Information

We welcome your comments regarding this privacy statement.  If you believe that Crossroads Animal Emergency has not adhered to this privacy statement, please contact us at info@crossroadsanimal911.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.